Just The Fax Please Ma'am

I called the IRS today to get a fax number.  On the face of the IRS form I filled out, it says “call 1-800-829-1040 if you want to fax your request.”  I called.  1-800-829-1040 is not a fax number.  After waiting on hold for over 20 minutes, I got to speak with a nice lady who, when I asked for a fax number to fax the form to, had no clue what I was talking about.  She said “I can’t give out fax numbers to taxpayers.”  When I told her that I was merely following the directions on the face of the form, she put me on hold while she went to the bathroom, or perhaps on vacation.  When she came back, she said “I still can’t find a fax number for you.”  When I asked to speak to her supervisor, she said “just a minute while I try one more place.”  She finally came back on the line and gave me a fax number for somebody named Lynecia.  I faxed the form to Lynecia.