I had to call the IRS on Wednesday regarding an issue with one of my businesses. I dialed the number on the IRS notice, waited on hold about 10 minutes, and after explaing my situation to the woman who answered, was told "you called the wrong number, you need to call 800-829-3903." "That's the same number I called, the one printed on the notice", I said. "You got transferred to me, so you must have entered something wrong." Of course, it's MY fault! I should have known.
The only thing I entered was my tax ID number, which is what I was prompted for. "Oh, you shouldn't have entered that, you should just wait for assistance." How the hell was I supposed to know that? Why prompt me for my tax ID number in the first place?
She transferred me to another woman, who kept me on hold for another 10 minutes. After explaining my situation to woman #2, she said "you called the wrong place, you'll have to call the Seattle office." So much for printing clear instructions on IRS notices.
I called the Seattle office and got a recording telling me everyone was busy assisting other customers. Yes, of course they were. I left my name and number and am still waiting on a return call.
Is there any wonder why this country is on the road to ruin?
